Anna KuzmaTop 5 Enterprise Feedback Management SoftwareTo be customer-centric, enterprise companies should be able to globally quantify the incoming feedback and work on improvement areas based…May 6, 2021May 6, 2021
Anna KuzmaHow SaaS Companies Manage Feature RequestsThe decision-making process in product development has always ended up in the non-users’ hands. But now most teams understand that it’s…Feb 15, 2021Feb 15, 2021
Anna KuzmaHow to Build Consistent Knowledge Base Content. Useful TipsYour Knowledge Base is often a large part of customer support self-service that users experience when they interact with your brand onliMay 27, 2020May 27, 2020
Anna KuzmaHow to Build Employee Self-Service Portal. Popular QuestionsRecent Gartner finding reveals that 74% of companies plan to shift some of their employees to remote work permanently.May 7, 2020May 7, 2020
Anna KuzmaWhat is Feedback ForumGathering quality feedback and closing the loop is essential to any company that cares about the constant improvement of its products and…Jan 21, 2020Jan 21, 2020
Anna KuzmaHow to Setup a Functional Help DeskAfter the long process of feature comparison and checking trials you have picked up the helpdesk software that perfectly (or almost…Dec 12, 2019Dec 12, 2019
Anna KuzmaHow Customer Feedback Can Harm Your Business and What You Can Do about ItAre customers’ reviews really important? The answer is definitely yes! With the appearance of online feedback platforms, customers’…Jul 2, 2019Jul 2, 2019
Anna Kuzma7 Channels to Gather Quality FeedbackAny business that wants to succeed in today’s competitive marketplace needs to collect and act upon customer feedback.Jul 2, 2019Jul 2, 2019
Anna KuzmaBest Practices to Collect Feedback for StartupsGetting feedback in the early stages of your business is extremely important. That’s because you don’t have much room to fail. Your team is…May 22, 2019May 22, 2019
